Política de Privacidade

1. Privacy Policy

The use of this website depends on this Privacy Policy, and the User must reread the respective terms in each new use in order to verify whether he agrees with it.

2. Personal Data

EF – Energia Fundamental, Mobilidade Elétrica, Lda. (Hereinafter referred to as Energia Fundamental) guarantees respect for the privacy of Users.

Energia Fundamental collects your data by phone, in writing or via its website, with your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.

Some personal data are mandatory and, in the event of lack or insufficiency of such data, Energia Fundamental will not be able to provide the product or service in question, so that Energia Fundamental will inform Users of the mandatory nature of the data provision.

Energia Fundamental proceeds to the collection and processing of the personal data necessary to provide services and/or supply of products, treating in this scope of data such as name, address, telephone or mobile phone number and email address.

In accordance with current legislation on the protection of personal data, the data collected by Energia Fundamental will be processed and stored.

The personal data you provide to us will be kept on file by Energia Fundamental, the company responsible for processing them, which treatment has the following purposes in mind:
A. Signing and execution of the contract for the products selected by the user;
B. Satisfying user requests;
C. Provide the user with information about the products of Energia Fundamental, the sending of commercial messages by email or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as by telephone contact, unless the User has opposed it when collecting the data;
D. Information and marketing actions.

The user can modify his preferences regarding the sending of such commercial communications by sending an email to info@energiafundamental.pt as well as indicating his opposition.

3. User

The User guarantees that the personal data provided are true and accurate and undertakes to notify any of their changes. Any loss or damage caused to this website or to the person responsible for the website or to third parties resulting from incorrect, inaccurate or incomplete information on the registration forms, will be exclusive responsibility of the User.

4. Confidentiality

Energia Fundamental, headquartered at Avenida da França – Edifício Capitólio nº 352, E 4.14 – 4050-276 Porto, the company responsible for the file, is committed to maintaining the confidentiality of the user’s personal data and ensuring the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the above address.

5. Subcontractors and Transfer of Personal Data

Personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other companies of the Energia Fundamental Group, under the terms and conditions legally defined.

Energia Fundamental may also resort to subcontracting entities for all or part of the purposes indicated above, as well as for the maintenance, accommodation and management of its IT systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data, these being entities obliged to maintain confidentiality and ensure security in relation to the Energia Fundamental Customers data, to which, for this purpose, they have access, and should not use this data for any other purpose, or for their own benefit, nor relate it to other data they have.

In cases where the data of Users are transferred or housed in other companies of the Energia Fundamental Group, the levels of security and protection will not be lower than those provided by Energia Fundamental.

6. Communications of Personal Data

Energia Fundamental undertakes not to give Users personal information to external entities. Energia Fundamental will only share your personal data with consent or if required by law, in the following cases:
• With partners so that they can attribute the advantages and benefits associated
with the respective campaigns and promotions;
• When required by law, to the competent judicial entities.

Any and all processing of personal data will be done in accordance with the applicable legislation.

7. Data Retention

Your personal data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or its subsequent treatment or, for the period of time authorized by the National Data Protection Commission, after which they will be eliminated.

8. Right of Access, Correction, Opposition and Elimination

Under the terms of the applicable Portuguese legislation, the User has the right of access to his personal data, and can request its correction or amendment, by means of a letter to Energia Fundamental with address at Avenida da França – Edifício Capitólio nº 352, E 4.14 – 4050- 276 Porto, or through the email address

The User may, at any time, oppose the treatment of the data, with the exception of the data strictly necessary for the provision of the service, and / or request the elimination of their data for marketing purposes, and for this purpose, contact Energia Fundamental , in writing to Avenida da França – Edifício Capitólio nº 352, E 4.14 – 4050-276 Porto, or through the email address info@energiafundamental.pt.

9. Right to Data Portability

The User has the right to receive the personal data that concerns him and that he has provided to a controller in a structured format, in common use and automatic reading, and the right to transmit that data to another controller, in the current legislation on the protection of personal data.

10. Cookies

Cookies are small software tags that are stored on your computer through the browser (browser), retaining only information related to your preferences, not including, as such, your personal data.

On this website we use cookies, which are small text files with information about your navigation on this website and whose main objective is to improve your experience on the web.

By accepting this Privacy Policy you are agreeing to the use of cookies on this website and described on the page indicated above.

11. Security Measures for the Protection of Personal Data

The protection and safeguarding of Users’ personal data is a basic element in the way Energia Fundamental provides its services. In this way, several security measures, of a technical and organizational nature, were adopted in order to protect the personal data that are made available to us against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any another form of illicit treatment.

12. Final Provisions

Energia Fundamental reserves the right, at any time, to change or readjust this Privacy Policy, these changes being duly publicized on our website.

If you have any questions or concerns about the Privacy Policy or how the companies in the Energia Fundamental Group collect and treat your personal data, you can contact us via email info@energiafundamental.pt or by registered letter to following address: Avenida da França – Edifício Capitólio nº 352, E 4.14 – 4050-276 Porto.